Sep 8, 2020
What’s the difference between a hotel and a resort? In hospitality, these two types of lodging choices have many similarities, but the main difference is the experience that guests expect when they stay at a resort. A hotel can be luxurious, but ultimately, guests are seeking a nice hotel room with amenities like a gym or a restaurant. A resort on the other hand is about the experience first. These are special vacations and planned well in advance for relaxation, excursions, and major life events. At a hotel, you may only interact with the check-in desk, but at a resort, you will interact with numerous employees throughout your stay.
Josh McCallen has been able to create world-class resort experiences by focusing on creating a culture of service and care. And as an investor in the hospitality sector, Josh knows that there are differences when investing in hotels and resorts as well. Differences that make resorts a compelling investment vehicle, even in a sector being crushed by the COVID-19 pandemic.
Josh is a renowned entrepreneur who partners with investors for hospitality developments. He is the co-founder of Accountable Equity and CEO of VIVÂMEE Hospitality. They focus on value-add hospitality development, turning hotels, and dated resorts into world-class experiences. In this episode, Josh shares how he started investing in hospitality, why he loves investing in resorts, and how he and his wife created a culture of service.
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